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Wednesday, 15 September 2021

On OAU Transcripts Services ETX was the Jonathan and TPS the Buhari [TAGS: OAU, TRANSCRIPTS, ETX, TPS, TRANSCRIPT, NAIRALAND, WES, IQAS, ONLINE TRANSCRIPT]

On OAU Transcripts Services ETX was the Jonathan and TPS the Buhari

Just recently, I tracked every one of my 27 transcripts requests made on TPS for my clients (transcripts I didn’t “process”), and 26 of the these requests are still hanging at “Payment Received” while only one of them has been updated to “Transcripts Generated” since almost two months that I have paid for these orders. Seeing this, only one thing came to mind: ‘how is TPS better than ETX for God’s sake?’; this exactly is what ETX used to do with OAU transcripts that was getting the alumni frustrated and losing opportunities. ETX would send you several programmed messages while you are trying to make the order for your transcripts on the platforms, and the moment you have made the payment for the order and they have sent you a mail confirming your payment, end of story, you don’t hear from them anymore; no phone number to call (if there is one, it is sure they wouldn’t answer the calls). When you send them mails, they don’t reply, when you contact them via the “messaging” feature on your tracking page on their web, they would only after several days send you a generic message that would show you they didn’t really read the message you sent to them or they read it but they have no idea what’s happening about your transcripts processes. You would have to either come down to ETX or the Transcripts Department to know anything at all about your transcripts processes or pay somebody to do the run around for you—which all negate the idea of online services for transcripts. If you didn’t experience this with ETX, then you might not really understand how depressing it was.

Even after I personally had understood how ETX and the Transcripts Department work, I requested for my personal transcripts and intentionally didn’t influence anything about its processing just to see how long it would take for it to be delivered, it took almost 9 months! I should add that I had initially requested for my transcripts severally, which means it shouldn’t be as rigorous as the first time, but it was still rigorous and delayed. I traced what happened to it and learned my file was under somebody’s table with several other files unattended to. If I had a deadline for what I needed the transcripts for, it would have been a loss for me. Too many OAU alumni go through this too. When ETX was disengaged from OAU’s transcripts services and TPS was introduced just about two months ago, I personally had high hopes things were about to change for the better; especially for the first two weeks of TPS engagement and how they delivered so many transcripts ordered for on the new platform within two weeks, it was so hope-raising until just about one month into the engagement of TPS that they started behaving like ETX too. More like when Nigerians were tired of Goodluck Jonathan and APC used that to sell Muhammadu Buhari to them as the saviour, only for Buhari to get there and become even worse than Goodluck; this exactly is what TPS is too now.

Just after you have made the payment for your transcripts request on TPS and they have sent you a mail to confirm that, you most definitely aren’t hearing anything from them anymore. Added to this bad communication like ETX did too is the fact that TPS is even more delaying than ETX now on the transcripts processing; I will below list the reason for this delay, and also mention other things TPS is doing even worse than ETX that if they continue this way, OAU alumni might need to sue the school at some point and have them have to pay millions of money for damages (if the alumni  are willing to fight for their rights and the alumni association is less management-sentimental).

(1). Bad User Experience: One of the first things I have noticed as problematic about tps.oauife.edu.ng is the fact that they limited the user’s chance to edit anything either on their profile or on their order. You would not know how much problem this can cause until one day any of these listed below happen and you become the victim (the flaws I shall be listing below would break your heart about tps.oauife.edu.ng when you realize OAU’s Computer Centre that’s the backbone of the “Leading in ICT” title developed the platform):

(a). if somebody mistakenly use your matric number to create an account on TPS, they can go ahead and create another account with their correct matric number and use another email address, but when you want to create your own account on the web with your matric number you wouldn’t be able to, because somebody you don’t know already created one for you; and you cannot apply for a transcripts on TPS on any other account lest it is the account created with your matric number. You might want to think the chances of somebody mistakenly creating an account with your matric number is slim, which is true, but when you realize how someone with the matric number MAC/2009/171 can mistakenly type MAC/2009/117, or same person who has forgotten that 2009/2010 session in OAU mostly means you resumed school in 2010 but you were admitted in the 2009/2010 session, and then they go ahead to write MAC/2010/171 as their matric number instead of MAC/2009/171. These things are what we see every now and then because we deal with a lot of orders. A simple edit feature on the web could avoid this problem, but no, they have decided not to add this function for reasons known to them only.

(b). if you make a mistake in typing your email address you want to use to create your TPS account or the email address you want the transcripts be delivered to, you have created a big problem; you would either have to quickly create an email address that can fit into the one you have wrongly typed (hopefully the chance to have such email address would still exist for you) or you would have to drag yourself down to the school and start going from offices to offices to have that error corrected for you. This does not make any sense at all; all they need to do to avoid this problem is make it possible for users to edit their information. Even ETX had this function.

(2). Nonchalant Civil Servants: The Transcripts Department is full of people who don’t really know what people stand to lose when their transcripts are not done and done on time, which causes them to do civil servant things on people’s files they are in charge of and paid for to work on, which is also why they abandon any work they encounter any little problem on. Added to these is how after attaching them to TPS or attaching TPS to them, they made it compulsory that any file to be worked on at TPS must be reviewed and vetted by some director (Director of Computer Centre I think). This means without them asking that something be done on a file or a problem an alumnus is facing, nothing can be done. The implication of this is that more days or weeks are added to the red-tape.

(3). The Lack of Communication: You can’t send a message on the TPS platform anymore as they have disabled that function, and when you send a mail to the so called customer care email transcript@oauife.edu.ng, the chances of getting a response is maybe 1/100. This is so bad considering that transcripts request is a service you have paid an over-charged price for, and you deserve to get served accordingly. Just imagine if a bank, Jumia, Konga etc. work as ETX, TPS and the whole of OAU work on transcripts, how much hatred we would dispense on these companies?   

When I learnt that the Computer Centre would be handling TPS, I was looking forward to massive employment of young tech enthusiasts from which departments can be created: those to handle the download of results from anywhere where they have been uploaded, those to go fetch from the papers for the ones not available anywhere online, those to convert all available results to transcripts, and those to be on the rapid response team managing transcript@oauife.edu.ng and other means of communication, as well as some senior staffs that review, approve and send the transcripts. The tech team can comprise of 50 people: 5 people to be on the online results downloading and piling; 20 to be on going to collate from papers results not available online, 20 people to be on the typing of all results to transcripts, and 5 people to be on the customer experience platforms responding to people’s inquiries and problems instantly. The senior staffs team can comprise of 5 people with three or four of them reviewing the transcripts and two or one of them just having to sign and send/dispatch. The Transcripts Department makes enough money per month to be able to cater for 50 young employees (that don’t have to be federal employees; all they would need is one or two supervisors from the senior staffs), and the 5 senior staffs (that have to be the federal employees). OAU used this system to reduce the number of federal employees on the school’s security outfit by giving big parts of the security jobs to private security companies that would be paid lesser than federal employees and not have to expect gratuities and pensions later. They have also used it with the cleaning department and the gardening department too; it works; it enhances efficiency and also reduces costs.



Thursday, 9 September 2021

OAU's 2021/2021 Harmattan Semester Postgraduate Application Open Now [OAU, NAIRALAND, POSTGRADUATE, FORM, APPLICATION, 2021, 2022, REGISTRATION, IFE, PG, PGC, GOOGLE]

OAU 2021/2022 Harmattan Semester Postgraduate Application Open Now

This is to inform everyone waiting for OAU to open the application for the 2021/2022 Session Harmattan Semester Postgraduate form that the form is now open for registration. The application for Masters with thesis (M.Sc.) and Masters without thesis would cost #15,000. The application for Postgraduate Diploma (PGD) would go for #15,000. The application for M.Phil would go for #15,000, and the application for PhD programmes would go for #15,000 too. But the application of Executive and Regular MBA would go for #20,000. Registration closes on October 15th 2021 (prone to extension). You can visit here to see when the application would close and for other details too. If you need any help on completing your registration and submitting your necessary documents to the PG College, or to provide you with lecturers that would reference you, or for any other issue or enquiry you may have, please contact us on +2348139534187 or email.

 



Wednesday, 8 September 2021

Deterioration of the Values of the Nigerian Education

 Deterioration of the Values of the Nigerian Education

The first thing to observe about this generation of Nigerian students is how they would go to private schools all their lives, never drop out of school and never had to stay any one week out of school for financial reasons or sort, and then they would go on to write the matriculation exam only to end up not scoring even up to 200 over 400. You may want to say “but they make excellent grades in the O/Levels naw” to argue against the point I’m trying to make here; but please don’t do that now. We all know that most of the secondary schools malpractice the O/Level exams because the success of their school and how many candidates they would get the following session depends on how good the SSCE results of their current candidates are. This makes the school engage in everything possible to make sure their candidates get a lot of A’s and B’s even when they really do not deserve to get a D in any subject.

Comparing this generation of Nigerian students to any other generation of Nigerian students from the past, you would see the evidences of deterioration in the country’s education. The people who noticed this deterioration earlier on have been calling attentions to it but I guess we’ve been ignoring the facts they give. In fact, it is safe to say now that the previous generations do extremely well in their external exams and academically than this generation. I understand that the schools and the curriculum and the education system as a whole have problems that are making the students of this generation book dumb, but that is not the point I’m trying to make; I’m trying to say the older folks were motivated academically than the students of this generation, which is why even in the 90’s, students would write the matriculation exams and most of them would score almost 300 over 400. This is because with 250 over 400, you most likely would not get admitted to a university. Bear in mind that most of the 60’s and 70’s and even 80’s and 90’s literates went to public schools, but most of the literates of the 2000’s went to private schools, but yet the performances most of these young ones can’t make anyone who knows why they should do better happy.

I have not said that the students of this generation are not smart, they are, but the core of the reasons why they mostly can’t score 200 over 400 in their matriculation exam is because, apart from the fact that these people are not really motivated or challenged academically like their older folks, the smartness of the students of this generation had move from academic to other areas; these people would understand technology products, fashion, arts, etc. and they would be excellent in these areas, but when it comes to academic, they are just there as average students. Here is where the problem I intend to point out comes in; by now, the Nigerian government, the Nigerian education system and stake holders in education should be aware their new products are not doing well compared to other generations from the past, and this is mostly because as the world develops, new inventories and new areas to making a living emerge too, and the students have shifted their interests to these areas too, but the country is yet to even admit that these new situations are where the Nigerian education should start inculcating in what these students learn in school.

The Nigerian education system is still happy to be producing the kinds of SSCE holders the colonial bosses wanted it to produce—people who are good only for clerical works, and people who conform to a certain culture and ideas. The Nigerian education system can rarely produce the extraordinary students in this century. Now instead of fixing the problems, as the students’ performances in UTME for example deteriorate, the government keeps reducing the standard for defining who has passed the exam and deserves to get admitted to a higher institution; 180 over 400 in UTME is now a success compared to the fact that up to the 90’s, if you scored 250 in the matriculation exam, you most definitely wouldn’t get admitted. Meanwhile the solution is supposed to be the redevelopment of our policies on education, our curriculum and our school system. Our education philosophies, goals of the Nigerian education, the kinds of products the state needs the education system to produce need to be reviewed. It is all these that would define what the students learn in school and how they learn them, and also, the kind of exams they write and how they write them. The government and we as a society have to see already that it is not that the students of this generation are not smart or motivated enough to be excellent, but their smartness and motivation aren’t in what their parents and uncles and aunts learned in school.

The people who would come together to define what the Nigerian students should be learning in school should not be just the old professors and academic doctors who are almost illiterates of what works in the new world. The people who make policies on education should not be people who think only about the bad sides of the new massive exposure to information and have blinded themselves from the goodness of this; there must be new bottles for the new wines. In this 21st century, we cannot remain in the education of the 80’s and 90’s and be thinking we are doing well, we would only end up producing literates who only went to school to fulfill the most basic requirements of socialization, and not because they want to use what they have learned to develop themselves or the country, or the world. We can see this is happening already, people only get the school education for decoration now, not because they feel the need they would need it in developing themselves, their country and the world.




Wednesday, 1 September 2021

Proof of Proficiency in English Language: How Important is it to Your Foreign Admissions and Scholarships Processing [TAGS: NAIRALAND, GOOGLE, OAU, PROOF OF ENGLISH, PROFICIENCY, UI]

 Proof of Proficiency in English Language: How Important is it to Your Foreign Admissions and Scholarships Processing

As most graduates don’t even know what academic transcripts are until they want to further more and theirs is requested for, or their employer asks for it, or when they are trying to travel abroad then their academic transcripts becomes an important document to provide before anything can even begin on their emigration processes; same thing applies to how most alumni don’t even know what a Proof of Proficiency in English Language is until they are required to provide it. This affects foreign admissions and scholarships seekers a lot. There are thousands of people who have been waiting for the foreign admissions and scholarships application season to begin (which begins in the next few weeks), but then the season would come and they would still be found lagging because they were only waiting instead of preparing while waiting. Preparing while waiting involves finding out all the things you would be needing and getting them in readiness for when the race would begin. This write-up is to talk about Proof of Proficiency in English Language as a document needed in such endeavour, its importance to your emigration processes, and how to get one from either of OAU and UI.

Proof of Proficiency in English Language is a document from your school written in your name to you (to be in your possession so you can use it as many times and places you need it) or to an institution for you (for one-time use as this kind is specifically addressed to and delivered by your school to an institution where you need it). In it, your school states that they taught you in English Language, and they state the kind of English Language they taught you in. This document is requested by some English-speaking countries so you wouldn’t need to write the English tests like IELTS and TOEFL. It is also requested by most of the schools and scholarship bodies in the English-speaking countries when you seek admission there; this is so because they would need to know (should you be admitted to their school) teaching you in English Language would not be a problem. Some employers of foreigners request for the document too (depending on the occupation tho), evaluation bodies like WES, IQAS and SAQA ask for the document too. This makes the document almost as important as your transcripts in your emigration processes. In fact, below is an OAU specimen of the said document.

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Now, how do you get your Proof of Proficiency in English Language from OAU or UI? It is not a rigorous process, only that a lot of on-ground logistics are involved (if you know what I mean), which makes it impossible to be a thing to do online; forms filling, receipts conversion, submission of supporting documents (like copies of your certificate), the bureaucracies causing unnecessary delays before the document is finally ready for collection, and so on. The implication is that you are going to have to go down to your school to get it yourself or have somebody do this waka-about for you. However, we the PEC team, we do this for a price, and we get your Proof of Proficiency in English Language ready to be couriered to your doorstep in just 2 or 3 days. Let’s talk about getting yours too if you haven’t gotten it before. Call us now on +2348139534187.